Why We Are Different
Commitment to Customer Service
Imperial understands how customer service affects your office’s productivity. Knowledgeable salespeople, responsive service technicians, and personal account management represent our commitment to quality customer service.
Customer Satisfaction Guarantee
Any copier under an Imperial maintenance contact is guaranteed to function properly or Imperial will replace it at no charge.
Experienced Staff
Imperial’s veteran sales and service staff understand today’s technology and how it can benefit your business.
Quality Product Lines
Award winning Canon and HP products with outstanding reliability.
The Right Solutions
No matter what size or needs your office has, IOS has you covered. Copiers, printers, scanners, wide format plotters, output and document management, folding/shredding machines, managed print services, and printer toner/supplies are the many solutions and products we provide.
Regional Focus
Not looking beyond the local market allows us to focus the best possible service and support to our customer base.
Proactive Service Program
Proactive service and our 40 point inspection reduce downtime and repair frequency.
Local Billing and Account Management
In-house billing prevents inaccuracies. There’s always dedicated staff to answer your questions, never an 800 number to call.
